The North Face - NF didn't want to help
Barcelona, wanted to exchange a shirt for another Size. No receipt. NF mgr. Nerea Espada said they don't do like US. They refused to compromise at all. The name on the card may be a lie. Lication was Gran Via. I will never shop NF, especially in Spain! I hope you dont come to US & shop!
I'm so tired of the Small sizing TNF has in jackets for plus sized ladies. Your company doesn't even have a clue who wears an XXL jacket!!! I ordered a resolve rain jacket for $98.00, receive it and it would fit a medium sized lady. I'm returning it today. Plus size...Read more
It's sad, but true, but the quality of North Face products has been going downhill, and appears to keeps going. They seem to use lighter, cheaper materials in the construction of their products. If you noticed that their logo is no longer embroidered, and is now some...Read more
They refused to accept a new jacket that didn't fit my sweetheart for an exchange or refund. Worse, it was given to my fiancee as a gift and he didn't have the receipt. My boyfriend was super kind to offer to buy new jacket instead. The sales rep "Garrett" and "the...Read more
I've been waiting for a representative for 35 minutes now still no answer i ordered a jacket 4 days ago from there online store and i have yet to receive any kind of tracking information. While waiting on the phone i sent an email but that takes 2 business days for...Read more
Zips broke on my pockets of a jacket that cost 200 pounds. Sent off to them for repair zips not covered what a load of crap. DO NOT BUY THERE PRODUCT IF YOU THINK ITS GOING TO LAST EVERYDAY USE.Read more
Woodmere,OH Northface Sunday 10th, 2017 approx time 3pm. As soon as we entered the store we were approached by one sales associate asking if we needed help with anything. That was completely fine but after a few min we saw that a few associates were following us around...Read more
The North Face - Someone hasVoided my gift card, my balance has robbed
I have gift card from 2015 and which had a balance of 89 dollars, since there is no store in my town I tried to used it this December and as per 1800 lone the card is invalid
it is pretty much useless. it is now 1.5 years since iv'e sent them my XL backpacking bag to them because of separation at the seam and No contact for 2 months then they returned to the wrong location. bag was finally retrieved after 6 months with a lot of effort and...Read more
The North Face - Rude Customer Service
Contacted them asking why is my order still in process after a week and got a reply check my emails to keep up with it! The product better be good!!
Biggera Waters, Queensland
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