Delivery Service Review
Ordered a jacket never received but ordered customer service said I returned jacket back to sender and I didn't now it's out of stock can't order only refund f**** northface rasists f**** and file a complaint she didn't even care
Very first time I washed a women's Nuptse jacket (following their washing instructions to a T) it came out with all the down in clumps. Absolutely ridiculous now they say that I can mail it in at my own expense and pay $50 dollars for them to evaluate. What is their to...Read more
Defect in footwear purchased for 01 (one) year at WWW.thenorthface.com.br LOCAL: Just took off solo User for TrailRun and Tracks only the SALOMONs and SPORTS. FACE NORTH is exactly in town, but this unexpected flaw came. I intend to buy a Boot, but I am afraid of the...Read more
I have purchased Northface all my life, grandchildrens snowsuits just purchased once again! However I have had problems with my runners! I have purchased hikers, loveeee them ,runners also! The best! But these last ones I am very disappointed! I have never had a soul...Read more
I am facing a bad problem with such a prestigious and good brand, Never thought I would be going through this much hassle.. I ordered something and returned it to Paramus, NJ -NorthFace store and got a gift card of value $249- a Physical gift card. 10 days back I...Read more
Gortex Womans Jacket Review
Bought a north face gortex jacket weeped through the back duing light rain. Tried to return it but sence it was worn they would not refund my money had jacket for two months (scam) do they expect you to just look at your $200 purchase? Now i have to wait 4-6 weeks to see if i get a new one or a gift card. I will never purchase from them again.
Short Review on June 08, 2016
Totally useless customer service. Refund has taken weeks and still not got it. Do not use this company. Products rubbish as well which is why I'm waiting for refund
I sent out a jacket that has defect to their address. around a month after I sent it. I received the following message "Dear valued TNF Consumer. This e-mail is to confirm that we have received your product at our Warranty Repair Center @ 14450 Doolittle Drive, San...Read more
So I ordered a coat from the online store, but then called to cancel the order. They said I would receive the refund back on my gift card. After 2 months of calling I still have not received the refund. They keep saying they will send me an e-mail with the refund,...Read more
North Face Jacket Review
I purchased a jacket in December. Tracking stated it was delivered but not to my address. North face did not help me only told me to dispute from PayPal. They sided with north face based on tracking! This is complete ***! PLUS a previous order they didn't even send one part. These guys are ridiculous. I'm out over $300.
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